Shipping policy

Thank you for visiting and shopping at KbySeni! Kbyseni ships all of our orders via Royal Mail. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

We try to process orders within 1-3 days. UK shipping typically takes between 2-5 working days, international delivery, 3-10 working days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number; you can track your order via KbySeni.com/apps/track123 or at royalmail.com/tracking. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

KbySeni is NOT responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at kbyseni@gmail.com